Shipping Policy

At Beauty Source, we strive to deliver your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–2 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We currently deliver throughout South Africa using Aramex Store-to-Door.

Orders are delivered within: 8–11 business days from the date your order has been dispatched.

Shipping Delays

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:

• High shipping volumes
• Severe weather conditions
• Public holidays
• Remote delivery locations
• Operational delays experienced by the courier
• Strikes, civil unrest, or other unforeseen events

Beauty Source is not liable for delays caused by third-party courier services or events beyond our reasonable control. However, we will make every reasonable effort to assist you in tracking your order and resolving any delivery issues.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your parcel's progress.

Delivery Address

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

Beauty Source cannot be held responsible for delays or additional delivery costs resulting from incorrect or incomplete address information supplied by the customer.

Failed Deliveries

If delivery cannot be completed due to incorrect address details, repeated failed delivery attempts, or failure to collect the parcel where applicable, additional shipping charges may apply before the order can be resent.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can investigate the matter with the courier.

Where required by applicable South African consumer protection laws, Beauty Source will assist in resolving the issue and provide an appropriate remedy.

Contact Us

If you have any questions regarding shipping, please contact us:

Beauty Source

Email: support@beautysource.co.za

Website: www.beautysource.co.za